Shipping Information

📋 Shipping Guidelines

🗓️ How We Count Days

• Production time is in business days — Monday to Friday, excluding public holidays. Our print partner's workshop is closed at weekends.
• Transit time is in calendar days — every day counts, weekends and holidays included.
• Your total wait = production + transit, counted from the day you order.

📦 Processing Time

Orders are processed within 1-3 business days (Monday-Friday, excluding holidays) before shipment.

🚚 Delivery Time

Transit times vary based on the recipient's address and selected shipping method. Please note:

• Transit times are quoted in calendar days — weekends and public holidays are counted, not skipped
• They are estimates from the ship date, not the order date: add the production time above to get the total wait
• Carriers do not collect or deliver every day everywhere; a Sunday or a public holiday can push a parcel to the next working day
• Times may be affected by distance from our shipping facility
• See Possible Delays section below for factors that may affect delivery

📍 Order Tracking

You'll receive a tracking number via email once your order ships. Track your package status at our Order Tracking Page.

⚠️ Delivery Address

Please ensure your shipping address is accurate and complete. We are not responsible for packages delivered to incorrect addresses provided by the customer.

🚚 Shipping Methods & Rates

🏙️ United States

Available for the United States.

📦

Free Standard Shipping

FREE

Free

5-12

calendar days

🎁 Free shipping on all orders.

⚠️ Possible Delays

While we strive to meet all delivery estimates, certain circumstances beyond our control may cause delays:

•Weather & Natural Events: Severe weather, natural disasters, or environmental conditions
•Peak Seasons: High volume during holidays (Thanksgiving, Christmas, etc.) and promotional events
•Federal Holidays: No shipping or delivery on federal holidays
•Carrier Delays: Issues with carrier operations beyond our control
•Address Issues: Incorrect, incomplete, or undeliverable addresses

📦 Lost or Missing Packages

If your tracking shows delivery but you haven't received your package:

Verify shipping address: Confirm the delivery address on your order to ensure it was sent to the correct location
Check delivery notifications: Review any delivery notifications, photos, or instructions left by the carrier
Ask household members: Check if someone else at your address accepted the delivery
Thoroughly search delivery area: Carefully check your mailbox, porch, garage, side doors, bushes, and surrounding areas
Check with neighbors: Ask neighbors in case the package was delivered to a nearby address by mistake
For apartments/buildings/complexes: Double-check nearby parcel lockers, mailbox areas, mail center, or ask building management/guards
Review security footage: Check your security camera or doorbell camera for delivery confirmation
Wait 24-48 hours: Tracking can sometimes update prematurely; the package may still arrive
Contact local post office: Reach out to your local post office or carrier facility for detailed delivery information

If the package is still not located after completing these steps, please contact us at contact@begaco.biz with your order number and tracking information. We'll work with you to resolve the issue.

Questions?

For shipping-related questions or concerns, contact us at contact@begaco.biz.